General Terms & Conditions

AgentBase UK Sales Agent Register (“the Company”, “We”, “Us”)
12 Station Road, Station House, Kenilworth, Warwickshire, CV8 1JJ

 

 

 

These terms and conditions apply to all bookings, orders, products and services provided from time to time by the Company.

 

 

 

Your order will be confirmed providing you have complied with the following:

1. All orders must be signed and faxed to 01926 864 222, posted to the above address or scanned and emailed to adminmanager@agentbase.com    
2. By signing and submitting the booking confirmation you agree to our terms and conditions and agree that full payment will be made.

 

 

1. All goods and services will be delivered in accordance with the Order Confirmation.
2. Unless expressly agreed in writing by the Company, payment must be made in full prior to the provision of any goods and services.
3. Where payment is made by cheque, delivery will be upon clearance through the banking system
4. Delivery may be made by email or post and entirely at the discretion of the Company.
5. Non-delivery must be notified to the Company immediately

 

 

 

1. No later than 3 days prior to the magazine deadline, you must provide us with:
1. the full wording for your advertisement
2. adequate and presentable examples of artwork and logos for your advertisement.
2. To enable us to include required hypertext links to any email and web address(es) contained in your advertisement, you must include your email and web site address(es).

Items should be sent preferably by email, although fax and post will be accepted.

 

 

 

Where a series or block of advertisements has been booked, unless otherwise agreed in writing, the second and any subsequent insertions must be published within 3 months of the previous publication.

 

 

 

We provide a free graphic design service. 

Where you supply your own artwork please note that it must be a high resolution ‘TIF’, ‘JPEG’ or ‘EPS’ file with all fonts converted to the required paths.  

We will provide a proof by email or fax which must be returned before the deadline stated

A maximum of one artwork amendment is permitted without charge. Further amendments will be chargeable.

Failure to respond by the time stipulated with any approval, amendments or notice to postpone may mean that your advertisement is published and you will be responsible for the costs of the same, and no responsibility will be taken for any errors no matter whose fault.

We reserve the right to change the shape and/or make the size of an advertisement larger at any time.

 

 

 

You should provide the Company, preferably by email with the following:
Narrative for the cover letter
Leaflets or Brochures to be included in the Targeted Mailshot which should be no larger than one sheet A4
Attachments should be in JPEG or PDF format no larger than 1 MB each (extra  or larger attachments are by arrangement with the Company only)

 

 

 

These terms and conditions apply in addition to those supplied for this service.

> Agent Introduction Service Terms & Conditions

 

 

 

1. The pack containing (model agreement, notes, FAQs and EC Regulations) will be sent to you by email (or post) within 14 days of receipt of payment. 
2. The documents provided including the answers to the FAQs are correct as the time they are sent. 
3. The documents are provided as guidance only and are supplied on the basis that they are used entirely at the user’s risk and that the Company nor its lawyers shall have no liability in connection with these documents.  Copyright of the documents remains the exclusive property of the Company and/or the lawyers involved.

 

 

Our terms are strictly payment with order and subject to VAT at the prevailing rate.

1. The correct payment must be forwarded to us by providing the correct credit card details, BACS transfer or by cheque.
2. Advertisements:
1. Advertisements will not be printed or published online unless full payment has been received as agreed.
2. Where a series or block of advertisement package has been ordered and split payments are offered, the second, and any subsequent payments, are due 30 days after the first or previous publication irrespective of any requested postponement or delay in publication of your advertisements;
3. Any free advertisements will be run at the end of the series
4. You agree to pay for the full series.  (You are referred to Cancellations);
3. Late payments may incur an administration charge of £10.  Interest may be charged at 8%.

 

 

1. Cancellation charges will apply if the order is cancelled after the Confirmation of Order has been issued, irrespective of whether payment has been received.
2. Advertisements:
1. If Notice of cancellation is received prior to the provision of any advertisement proof the cancellation charge will be 25 per cent of the invoice value.
2. If Notice of cancellation is received after a proof has been provided the cancellation charge will be 50 per cent of the invoice value.
3. Any subsequent cancellations received will not be entitled to a refund or Credit.
4. Where a series of advertisements and/or a block of advertisements have been ordered, no cancellations will be accepted after publication of the first advertisement in the series.  You are responsible for payment of the full amount of the invoice for the whole of the series.
3. Seminars:
   Refunds will only be made providing Notice of cancellation has been received in accordance with the following:
1. 15+ days=100% refund;
2. 8-14 days= 66% refund, rebook at 20% discount;
3. 2-7 days=33% refund, rebook at 15% discount;
4. 0-1 day= no refund, rebook at 10% discount.
4. Targeted Agent Mailing/E-Mailing
1. 25% of invoice value applies after receipt of the confirmation of order
5. Agent Introduction Service
   1. Where an order has been confirmed and payment made, no cancellations will be accepted, and no refunds will be given
6. Deposits
1. Where a deposit has been paid and work commenced on your behalf, any deposit paid is non refundable.
7. If a booking confirmation has been received but payment has not been made, all outstanding sums as stated in the booking confirmation will be due and owing as a debt

 

 

We do not accept any liability nor are we in breach of these terms for any delays or failures in performance which result from circumstances beyond our reasonable control, such as Acts of God, War, Terrorist Act, and/or any other cause beyond our reasonable control.

 

 

 

Notices given under this Agreement must be in writing and may be delivered by email, fax, hand or by recorded delivery post to the relevant party's address.

 

 

 

Any variations to these terms must be agreed in writing by the Company.

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